About Hospitality Business Review

Hospitality Business Review (Print ISSN 2837-1623 | Digital ISSN 2837-1615) is an industry magazine focused on the U.S. hospitality industry, helping organizations navigate a landscape shaped by evolving guest expectations, operational complexity, and technology-driven transformation. Founded in 2021, the magazine reaches over 95,000 qualified subscribers across the U.S.

At its core, Hospitality Business Review operates as a peer-driven platform where industry leaders and decision-makers share real-world insights, challenges, and strategies. The publication emphasizes practical, experience-led perspectives, offering a grounded view of how hospitality organizations are enhancing service delivery, improving operational efficiency, and adapting to changing customer demands.

OUR Mission

Hospitality Business Review aims to empower hospitality leaders and organizations to make informed decisions on the strategies, technologies, and solutions shaping the future of guest experience and service excellence. As a knowledge-sharing platform, it bridges the gap between hospitality stakeholders, solution providers, and enterprises working to deliver personalized, efficient, and sustainable experiences.

Editorial Focus and Coverage

Hospitality Business Review features perspectives from hotel group executives, operations leaders, chefs, event strategists, and technology innovators on how organizations evaluate, adopt, and scale solutions across the hospitality ecosystem. The publication covers key areas such as guest experience, service design, workforce optimization, sustainability, operations management, and digital transformation.

Alongside leadership insights, the magazine highlights organizations delivering impactful solutions across hospitality services, technology platforms, and integrated guest experience models. Companies are identified through a structured methodology, involving nominations from the publication’s subscriber network across the U.S., combined with editorial research and insights from an industry advisory panel, ensuring a credible and balanced view of the hospitality landscape.

As the industry continues to evolve toward personalization, sustainability, and experience-driven models, Hospitality Business Review captures how leading organizations are redefining service standards and operational frameworks.

With editorial offices in Fremont, CA; Fort Lauderdale, FL; and London, UK, Hospitality Business Review brings a global perspective to the developments shaping the hospitality industry.

How Companies Are Selected for Recognition

Hospitality Business Review highlights organizations delivering impactful solutions across hospitality services, technology platforms, and integrated guest experience models. Companies are identified through a structured methodology, involving nominations from the publication’s subscriber network across the U.S., combined with editorial research and insights from an industry advisory panel, ensuring a credible and balanced view of the hospitality landscape.

Read Hospitality Business Review’s Selection Methodology

Who Contributes to Hospitality Business Review
  • 100+ CXOs and senior leaders from public enterprises

  • 200+ CXOs and senior leaders from private companies

  • Industry leaders responsible for operations, guest experience, service design, workforce management, and strategic growth

These contributors include hospitality executives, operational leaders, and industry specialists who bring firsthand experience and practical insight into the evolving hospitality landscape. Their perspectives reflect individual expertise and are intended to inform broader industry conversations.

Editorial Policy and Standards

Hospitality Business Review maintains a contributor-driven, insight-focused editorial policy. The publication emphasizes accuracy, clarity, and practical relevance for decision-makers, while presenting a balanced mix of expert commentary and curated industry perspectives. This ensures readers can engage with the content confidently and understand its context within the broader hospitality ecosystem.

Select Recognized Company Testimonials

ITI Digital

Franci Edgerly, CEO & Founder

“We are thrilled to have been featured in Hospitality Business Review, and the reprint they provided has proven to be a game-changer for our marketing strategy. The comprehensive coverage allowed us to communicate our unique value proposition to a wider audience, and the positive response has been overwhelming. The quality of the reprint is top-notch, and it has become a key element in our marketing collateral.”

Franci Edgerly, CEO & Founder

Odom Hotelz

Mary Beth Coats, Director of Guest Relations

“I truly enjoyed working with Hospitality Business Review and appreciated their professionalism, insight, and collaborative approach throughout the process. The experience was seamless and rewarding, and their team made it a pleasure to share our story. I’m grateful for the opportunity to partner with them and look forward to any future collaborations.”

Mary Beth Coats, Director of Guest Relations

SPI Rentals

Will Greenwood, CEO

“SPI Rentals is deeply appreciative of Hospitality Business Review for their outstanding feature on our company in their issue. From start to finish, their team was fantastic with communication about our advertising piece. The reprints have played a pivotal role in elevating our company’s profile and bolstering our reputation within the industry. We look forward to future opportunities to collaborate and share our ongoing innovations with Hospitality Business Review. Kudos to your entire team for their exceptional work”

Will Greenwood, CEO

Curve Hospitality

Hitesh Patel, Chief Operating Officer

“Working with Hospitality Business Review has been an outstanding experience. Their team captured our vision and story with professionalism, clarity, and a genuine understanding of the hospitality industry. The feature they created highlighted our strengths and helped us connect with a broader audience in a meaningful way. We highly recommend Hospitality Business Review for their ability to authentically portray our company’s mission and accomplishments.”

Hitesh Patel, Chief Operating Officer