Top 10 Directors of Housekeeping - 2026

Vladan reminisces on his career. Since arriving in the U.S. from Kosovo 22 years ago, his professional journey has taken many turns, building his path through pride in his work and respect for the people around him. His Hyatt years began about 20 years ago as an overnight auditor at Hyatt Regency Scottsdale Resort and Spa. Supervisor, front office and guest service roles followed.

Micco Lockhart is a hospitality, sales and retail professional with Hilton. His profile cites training in office supervision and customer service, while his professional focus centers on hotel operations and developing people through collaboration and shared knowledge.

With over 10 years in hospitality, Anastasis Estrada has worked across front- and back-of-house operations, as well as restaurant and service roles. At Courtyard by Marriott Upper East Side, Estrada serves as Director of Housekeeping.

Sarah Warner Bilello is Director of Housekeeping at Park MGM and The Reserve within MGM Resorts International. Her career includes more than a decade at The Cosmopolitan of Las Vegas, progressing through housekeeping leadership roles before joining MGM Resorts.

With 21 years at Wynn and Encore Resorts, Barbara Huber served as Director of Housekeeping. Her hospitality experience spans housekeeping, retail, event management, marketing and operations.

Estefany Nerio is Director of Housekeeping at IHG Hotels & Resorts. Her career spans housekeeping and front-office roles with IHG, Soho House, Aimbridge Hospitality, Pearl Hospitality and Hilton, building a broad hotel operations background.

Gabriel Bermeo serves as Director of Housekeeping at Atrium Hospitality. His hotel career includes housekeeping leadership roles with Pyramid Global Hospitality and Hilton Worldwide, along with earlier positions at GF Management and Marriott International.

Hospitality management, customer service and tourism are among Simon Frohnsdorff’s stated areas of expertise. He is Director of Housekeeping at Fairmont Kea Lani Maui, after earlier roles in laundry, restaurant operations and resident management.

Inna McAllister brings more than a decade of hotel experience to her role as Director of Housekeeping at Stonebridge Companies. Her background includes rooms division management and housekeeping roles with Best Western, White Lodging and Interstate Hotel & Resorts.

Anthony Sherlock is Director of Housekeeping at Pendry Newport Beach. His career spans more than 13 years across housekeeping, guest services and front-office roles, including positions at Waldorf Astoria Monarch Beach Resort & Club and St. Regis Hotels & Resorts.