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The Prospects of Hotel Construction in 2023
Hospitality Business Review | Monday, May 29, 2023
Hotel construction is changing to meet the demands of guests and owners. Construction and renovation projects demand eco-friendly products, water conservation, and wellness design.
FREMONT, CA: Hotels and ownership groups are looking for ways to increase profitability and attract new travelers. Guest experiences are increasingly valued for their authenticity and quality.
An environment that guests will want to return to requires a deep understanding of their behavior and motivations. Millennials and Gen Z travelers have been helping owners understand what guests value most.
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New construction and renovation trends include water conservation, eco-friendly products, and wellness design.
Here are some hospitality construction trends that hotels are incorporating.
Sustainability continues
Sustainable practices have carried over from 2022, including simpler living and trying to leave a smaller footprint at hotel properties.
Hotel facilities are becoming more eco-friendly by reusing water, installing energy-efficient systems, and following green building guidelines. Hotel owners are incorporating what younger generations value at home throughout their properties. The toilet paper in bathrooms today is recycled, the paper is reusable, and the towels are made from 100 percent organic cotton.
Green trends extend beyond toiletries and are affecting the materials used in construction. Bamboo flooring, reclaimed wood, porcelain, and PET (polyethylene terephthalate) are all sustainable building materials. Materials such as these can last a long time.
Hotel renovations are becoming more eco-friendly with sophisticated curbed or curbless complete shower solutions—especially when replacing old tubs with modern, walk-in showers.
Over 20 million plastic bottles have been recycled into pre-sloped, tile-ready shower pan systems. One hundred percent post-consumer plastic water bottles are used to make lightweight and shatterproof shower pans and panels.
Repurposing existing buildings is another growing sustainable practice. Property owners remodel factories and warehouses to preserve their history while giving them a fresh design that offers a unique experience. Reusing materials from existing buildings saves landfill space by constructing or displaying the rooms in the lobby.
Finish Matching
Matching hardware finishes throughout the bathroom is becoming increasingly popular. There is an emphasis on matching everything in the bathroom—the shower trim, the drains, the faucets, the curtain rods, and the lighting.
Plumbing products with various finish options can offer installers more design versatility when choosing plumbing products. For example, QuickDrain's expanded range of drain covers and finishes complements all major design trends, including mid-century modern, industrial, contemporary, and modern farmhouses.
Various colors include metallics, bold black finishes, and sleek silhouettes. Hotels stay simple with polished or satin chrome for compatibility, or choose matte black for a more sleek look.
Efficient product installation
Hospitality industry standards continue to include tub-to-shower conversions. Hotels are unable to get rid of old bathtubs quickly enough. Bathrooms in hotels are becoming larger, and shower footprints are increasing. It's safer and hygienic as well.
The conversion of these tubs requires a cost-effective, efficient, and customizable shower solution. On-site customization makes it easier for contractors to install tubs in one day instead of two or three.
Universal bathroom design is still a priority in the hospitality industry to ensure visitors with disabilities and the aging population has the best experience. Guests who require safe and accessible showers continue to find curbless showers in their rooms.
Bringing the outdoors inside
The design of hotels is becoming unique, which is helping many of them differentiate themselves. Guests desire an experiential stay, so any novelty factor a hotel can provide is a bonus.
Adding community surroundings to the property is one way to do this. The Hampton Inn, for instance, has added bars to its hotels, which are becoming neighborhood gathering places.
Increasingly, hotels are incorporating outdoor living into their layout and design, allowing guests to experience the outdoors in their rooms. A natural wood color, natural lighting, and greenery are used to achieve this.
Prioritizing Wellness and Self-Care
Hotel guests increasingly rely on certain features and design styles to ensure comfort and reduce stress. Health-conscious travelers are driving this trend.
Hotels offer guests more wellness amenities, whether for mind or body, to keep them healthy on their travels. For example, Equinox, a luxury fitness club in significant cities, opened its hotel chain in New York. Hotel rooms include weight rooms, treadmills, and bikes.
For example, keeping up with the fitness trend, Hilton rolled out an in-room wellness program called "Five Feet to Fitness." Rooms feature exercise bikes, medicine balls, lightweight dumbbells, bands, TRX ropes, yoga blocks, and more.
These hotels are redeveloping their fitness centers and offering a new fitness concept to their guests to modernize the hospitality fitness experience and make it more inclusive. Sticking to the same routine as at home could increase customer satisfaction by giving them freedom of choice.
In the coming years, the hotel industry will grow as more and more people plan to travel. The steady economy lets more people enjoy their PTO, time off, and travel. Hotel stays cost tourists around $830 billion worldwide each year. The construction of new hotels is necessary to satisfy such a demand.
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Hospitality outdoor furniture is no longer a back-of-house purchasing item or a decorative afterthought. For hotels, resorts, restaurants and shared amenity properties, outdoor areas now carry part of the guest promise. A pool deck, terrace, courtyard or rooftop can influence dwell time, photography, social sharing and return visits as clearly as a lobby or guestroom. That shift changes the buying decision. Furniture must support atmosphere while reducing the daily strain placed on property teams.
Executives should look beyond visual fit alone. A strong supplier understands how an outdoor setting is used through a full day, from breakfast traffic and poolside lounging to event turnover and cleaning cycles. The right furniture helps guests settle in quickly, invites longer stays and still allows staff to reset the space without complicated care routines. Comfort cannot be treated as separate from maintenance. An attractive chaise that is difficult to move, clean or keep presentable will lose value in commercial use.
Material performance also has to be judged in real property conditions rather than showroom conditions. Hospitality furniture faces sun, rain, spills, salt air and frequent contact from guests, staff and cleaning crews. Decision-makers need products that keep a consistent appearance, offer dependable support and do not require constant refinishing or protective intervention. The strongest manufacturers connect design choice to lifecycle cost, because replacement cycles and staff time affect the real cost of ownership more than the purchase order alone.
Range and project support matter just as much. Outdoor hospitality areas rarely depend on one furniture type. Dining, lounge, poolside, accessibility and waste-management needs often sit within the same property plan. A supplier that can support multiple zones gives buyers a better chance to create a unified look without forcing every space into the same use pattern. Hospitality leaders should also look for help with specification, visualization, lead-time planning and ordering, since delays or mismatched pieces can slow openings and refreshes.
The buying process should also account for inclusivity and brand consistency. A resort or restaurant may treat outdoor space as a visual signature, but guests experience it through physical comfort, easy movement and the ability to remain outdoors without feeling like the space was designed around display alone. Furniture that supports accessibility, service flow and varied guest behavior helps the property protect both reputation and staff time.
The best fit is a company that treats outdoor furniture as part of the guest experience and part of property management. It should help a brand make exterior areas memorable without asking the property team to absorb unnecessary upkeep.
POLYWOOD fits that standard for hospitality buyers that want design choice tied to commercial practicality. Its commercial offering supports hotels, resorts, restaurants, multifamily properties and recreation settings, with dining, chaise lounge, deep seating, bench, rocking chair and poolside options. It also brings project support, a commercial shopping experience, flexible lead times and BIFMA testing standards into the purchasing process. POLYWOOD views outdoor spaces as memorable guest settings and focuses product development on comfort, appearance, accessibility, maintenance and real-world feedback.
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Executives across the hospitality sector face increasing pressure to balance guest expectations, staff efficiency and long-term capital discipline. Mobile furniture has moved from a background procurement decision to a visible contributor to experience, safety and day-to-day execution. In hotels, convention centers and multipurpose venues, furniture must adapt quickly to changing room configurations, support fast turnovers and remain dependable under constant use. Decisions in this space increasingly reflect not just product selection but confidence that the supplier can support daily setup, maintenance and long-term use.
One persistent challenge is translating operational realities into furniture choices that work in practice. Hospitality environments rely on teams that set up and reset spaces repeatedly, often under time constraints and staffing shortages. Furniture that looks appropriate but slows staff or introduces safety risks ultimately undermines the guest experience. Buyers therefore gravitate toward solutions shaped by an understanding of how venues actually operate rather than abstract design ideals.
Another concern centers on longevity and stewardship of investment. Hospitality executives evaluate mobile furniture less as a one-time purchase and more as an asset expected to perform across years of service, relocations and reconfigurations. The ability to maintain, repair and extend the usable life of furniture carries material weight in acquisition decisions. Transparency into product specifications, traceability of components and responsive post-sale support all influence whether an initial investment retains its value over time.
Trust in advisory capability also plays a decisive role. Many buyers prefer working with partners whose teams understand hospitality workflows and can translate functional requirements into appropriate configurations. This consultative approach reduces the risk of overbuying, misalignment or future retrofits. It also shortens decision cycles by anchoring discussions in real operational needs rather than generic product comparisons.
Within this context, mobile furniture that supports faster setup, safer handling and flexible room use stands apart. Solutions designed around intuitive use allow staff to work efficiently while maintaining consistent presentation standards. Attention to safety for both staff and guests further differentiates suppliers that understand the shared responsibility embedded in hospitality environments. Over time, these attributes compound into measurable benefits through reduced labor strain, smoother event turnovers and fewer disruptions.
SICO aligns closely with these priorities through a combination of consultative engagement, disciplined product design and sustained customer support. Its teams bring decades of hospitality familiarity to engagements, allowing it to guide buyers toward configurations that fit both guestfacing goals and operator realities. The company’s mobile furniture portfolio reflects an emphasis on ease of use, safety and adaptability, informed by direct collaboration with hospitality operators rather than abstract market assumptions.
SICO also reinforces long-term value through product traceability and after-sale continuity, enabling venues to maintain consistency and extend furniture service life as needs evolve. Its approach positions mobile furniture as an asset that supports reliable execution across events, seasons and years rather than a recurring source of friction.
For hospitality executives seeking mobile furniture that supports efficient operations, protects capital investment and contributes quietly but decisively to guest experience, SICO stands out as the premier choice in this space, delivering solutions grounded in industry understanding and sustained partnership rather than short-term appeal.
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A destination management contract may seem simple at first, but things can change quickly when a group arrives with different abilities and expectations than those considered during planning. Even a well-priced itinerary can disappoint if travelers struggle to take part in activities or have too little time to enjoy the places they visit. For travel companies choosing a destination management provider, understanding how well the company knows its guests is essential before finalizing accommodations and excursions.
Planning an itinerary starts with understanding the group. Age and physical fitness affect how far travelers can comfortably go, while personal interests shape how much time they want to spend at each destination. Standard packages offer clear pricing and easier scheduling, but they may not suit everyone’s needs. Custom itineraries provide more flexibility, as long as the destination manager can turn individual preferences into realistic daily plans. A good provider should explain why certain activities suit a group instead of simply offering a long list of excursions.
Crowded attractions create another challenge, particularly in popular national parks. Visitors often gather around the same viewpoints, placing additional pressure on areas that already attract large crowds. Taking smaller groups to less-visited locations can help spread visitors out while offering a different perspective of the landscape. However, alternative routes require proper knowledge of trail conditions and accessibility. Sustainability also needs to go beyond promises. Smaller groups, careful route planning, and reduced fuel consumption can help limit environmental impact while making visits more enjoyable.
Guides play an important role in turning an itinerary into a memorable experience. Having the right driving qualifications does not automatically mean someone can explain a landscape or adjust an excursion to suit travelers. Recruitment standards and practical training provide a better indication of their abilities. Providers should explain how guides learn unfamiliar routes and how supervisors assess their performance before allowing them to lead trips independently. Specialist knowledge is especially valuable for private groups with particular interests. For example, a natural history guide can offer much more than someone who simply knows the usual sightseeing stops.
“Incredible Adventures designs and operates customized group itineraries for travel brands across the western United States, offering both guided journeys and self-guided trips.”
Transportation and local supplier relationships also affect the quality of a trip. A destination manager may coordinate several outside providers during a multiday journey, meaning the travel brand depends on services it does not directly control. Visiting hotels and assessing activities firsthand helps confirm whether suppliers meet expectations. However, local conditions and service standards can change over time. Regular destination visits and continued staff training help providers keep itineraries updated rather than relying entirely on supplier descriptions.
International tour operators must also consider their reputation when working with local destination management companies. Travelers expect experiences to match what the tour brand has promised, regardless of who organizes the arrangements. Clear responsibilities for itinerary planning and service delivery are therefore essential, particularly on multiday journeys involving several destinations.
Incredible Adventures designs and operates customized group itineraries for travel brands across the western United States, offering both guided journeys and self-guided trips. Its guide training includes supervised road trips and driving assessments, while staff regularly revisit destinations and inspect activity suppliers. The company considers group interests and activity levels when developing itineraries and assigning suitable guides. It also uses smaller groups to explore less-visited areas of national parks, bringing environmental responsibility into its planning. For international operators organizing multiday trips across the American West, especially those seeking tailored excursions and knowledgeable local guides, Incredible Adventures offers a combination of itinerary planning and direct tour operations.
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Leaders in the hospitality industry work in a setting where brand perception is quickly formed. Depending on how well front-line employees perform, a gala dinner, a casino floor, a conference reception, or a wedding banquet can either improve or worsen a reputation. Executives in charge of staffing partnerships in the hospitality industry are aware that labor is a visible extension of their brand rather than a commodity line item. The proper staffing company needs to do more than just cover shifts. It must lessen the workload for managers, uphold service standards, and safeguard the visitor experience.
The market has shifted in recent years. Digital platforms and app-based labor pools promise speed and scale, often reducing staffing to a transactional exchange. While such models may address last-minute gaps, they frequently leave quality control to chance. Hospitality environments demand more discipline. Staff must present correctly, understand service etiquette and adapt to the tone of each venue. An agency that cannot verify skill, assess demeanor and reinforce standards in person introduces unnecessary exposure for operators whose margins already depend on repeat business and positive reviews.
Reliability sits at the core of any viable partnership. Show rates and backfill capabilities directly affect event continuity. Agencies that simply dispatch names without layered confirmation processes force venue managers into contingency mode. A credible partner plans further in advance, confirms repeatedly and anticipates drop-offs before they affect the floor. That level of oversight preserves staffing ratios and protects the guest journey from disruption.
Training depth also separates credible firms from opportunistic entrants. Hospitality is not interchangeable with general labor. Fine dining service, banquet pacing and bar operations require specific competencies and situational awareness. Beyond technical skill, staff must understand presentation, guest interaction and recovery when minor mistakes occur. An agency that invests in structured orientation and ongoing development creates personnel who reflect venue standards rather than merely occupy space.
Equally important is leadership presence. Remote coordination has limits in environments where timing, attire and conduct are highly visible. On-site oversight from the agency adds a layer of accountability, relieving venue management from micromanaging temporary teams. When an agency representative monitors grooming, uniform compliance, and service flow, operators can focus on clients and revenue rather than on corrective interventions.
SMS Group of Companies illustrates how these elements can converge into a disciplined model. Through its hospitality staffing division, it recruits for industry experience and supplements talent with internal training to align staff with client expectations. It conducts in-person orientations before any assignment, establishing mutual expectations and reinforcing service culture. Its confirmation system engages personnel multiple times prior to each event, which has consistently led to high attendance. The firm deploys on-site leadership to supervise assignments, address presentation issues, and serve as a liaison between staff and the client. It has demonstrated the capacity to scale for large events while maintaining standards, supplying sizable teams for major venues without diluting quality.
For executives evaluating hospitality staffing partners, the decision should center on reliability, structured preparation and visible accountability. SMS Group of Companies presents a mature model grounded in disciplined recruitment, sustained training and hands-on oversight. For organizations that view guest experience as a strategic asset rather than a variable expense, it stands out as a measured and dependable choice.
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